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FAQ

Q: How fast will my order arrive?


A: We usually dispatch your item the day after your order has been placed for drygoods and livefoods if you order corals they will be booked in via email on a day thats suitable for you for delivery this may not always be possibe the day after you order

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Q: How will it be packaged?


A: You will receive a bubble wrapped package with your container(s) inside for the live foods

and you will receive the corals in a poly fish box double bagged with a heat pack(when nessasary) insulated with newspaper a very successful way of transporting corals we have done it this way for over 10 years 


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Q: How do I use my product?


A: Your phytoplankton comes with a label attached to the container which carries detailed instructions. The copepods and rotifers come with detailed written instructions.

 

ACCLIMATISING TECHNIQUES

 

Now that you’ve got your livestock home,jbs marines recommend it will need acclimatising to the water in your aquarium. This means adding tank water to the shipping bag currently holding the livestock. The reason for doing this is to gradually acclimatise the livestock to your tank water so that it doesn’t get a sudden shock from a different temperature, ph and salinity. There are many variations of how this is done, below and several tried and tested methods.

All these methods assume the tank water parameters are suitable to house livestock.

1) Floating bag method.

Place the shipping bag, unopened, in the tank and use a peg to hold it to the side of the tank. Dim the lights at this stage, as it will help the livestock to relax and also prevent the temperature inside the shipping bag from soaring. Leave the bag floating for around 30 minutes to adjust to the temperature of the tank water.

Now, open the bag and add half a cup of tank water. Repeat this every 15 minutes until the bag is full. Once full, remove a third of the shipping bag water and dispose of. Never add shipping water to the tank as it main contain unwanted chemicals and/or unwanted organisms. Repeat the whole process again until the bag is full.

Before adding the livestock to the tank, check the temperature in both the tank and the bag to make sure they are the same. If they are still different, continue to mix the waters until the temperature is equal in both.

Holding a soft net over a bucket empty the contents of the bag into the net, catching the livestock in the net. Place the inverterbrate  in the display tank or quarantine tank, lowering the net into the water and allowing the animal to swim out.

2) Drip method.

The difference in this method is how tank water is added to the shipping bag. Instead of using a cup, a siphon tube with a tap is used to add drips of tank water at a rate of about 1 drip per second. Once the bag is full, check the temperature and continue to mix until tank and bag water are equal.

Once the bag water is ready, pour the contents through the net and add the animal to the tank.

3) Bucket method.

This method involves floating the bag in the tank for 30 minutes to alter the temperature of the shipping bag water to that of the tank. The contents of the bag are then emptied into a bucket and tank water is added at the required rate until both tank water and bucket water are equal in temperature. The livestock can then be placed in the tank.

Introducing Inverts

 
Acclimatising inverts is done using the same methods described above but over longer periods of time. A minimum of 90 minutes is recommended . Add the tank water at a slower rate and in smaller quantities as inverts are more sensitive to changes in water chemistry than fish and corals. Before adding the livestock to the tank, check the temperature and ph. Continue to mix the water until these are the same.

When adding any livestock, particularly inverts, never drop them into the tank as this will cause stress and possible injury. Lower inverts carefully to the bed or onto a rock.

Acclimatising in a sump

Instead of floating the shipping bag in the tank, it can be done in a sump using the same methods as above.