Delivery and Shipping

3 EASY STEPS TO ORDER YOUR CORALS

1.Place your order on the website 

2.We will then email you to book you in a day( if you order at the end of the week or weekend we normally send the emails on a monday)

3.The day before shipping we email you a photo of the box this includes the address we are shipping to and the silver tracking label the number on this label is your tracking number via royal mail special delivery (PLEASE CHECK YOUR ADDRESS IS CORRECT)

Shipping rates

 Postage is charged at the following rates:

Royal mail special delivery , next day guaranteed -

£9.99 for one coral

£12.99 for as many items as you like.

 live food and dry goods  will be sent royal mail please see cost a checkout 

If you place an order you will be contacted by us first to arrange your delivery date this is to ensure safe arrival to your home

DELIVERY DAYS ARE TUESDAY to FRIDAY 

Live foods and dry goods are sent out daily

 

Return policy

 Please note: jbsmarines gives a live arrival guarantee conditions apply     

  • Please ensure that someone is available to accept the delivery. Accept and sign for delivery on the first attempt.
  • Acclimate according to our acclimation procedures.
  • Contact us within 4 hours of delivery with any issues (numbers are below with email).photos can be helpfull when emailing us 
 
 
If you have followed this procedure and have suffered a loss you will be given a FULL refund for the ordered items minus the shipping costs, jbsmarines do not send out replacement items unless arranged with prior agreement.
 

CONTACT NUMBERS

Tel: 01752 241427

 

Or email : jbsmarines@hotmail.co.uk

 

 

 

 . Please ensure that someone is available to accept the delivery. We accept paypal payments, most major credit cards through paypal,  as well as cash on collection. ** All Shipping costs on jbsmarines.co.uk are for UK only 

 

 

 

                                                           
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